FAQs
Got a question? We’ve gathered answers to our most frequently asked ones, from shipping and returns to product details.
Our goal is to make your shopping experience smooth and stress-free.
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What is The Gentle Path Store all about?
The Gentle Path Store offers thoughtfully selected lifestyle, wellness, and home products designed to bring peace, joy, and balance into your everyday life. Every product is chosen with care and mindfulness, so you can shop with intention, knowing it’s made to uplift and inspire.
Got a question? We’ve gathered answers to our most frequently asked ones, from shipping and returns to product details.
Our goal is to make your shopping experience smooth and stress-free.
How long does shipping take?
Shipping times vary depending on your location and the product ordered.
Most of our products are shipped directly from our global supplier partners and typically arrive within 5–20 business days. You’ll receive a tracking number once your order is on its way, so you can follow it every step of the journey.
Got a question? We’ve gathered answers to our most frequently asked ones, from shipping and returns to product details.
Our goal is to make your shopping experience smooth and stress-free.
Do you ship worldwide?
Yes, we do! 🌍
The Gentle Path Store proudly ships to most countries worldwide. During checkout, you’ll see available shipping options for your region.
Got a question? We’ve gathered answers to our most frequently asked ones, from shipping and returns to product details.
Our goal is to make your shopping experience smooth and stress-free.
Where do your products come from?
Our products are sourced from trusted suppliers around the world who share our passion for quality, creativity, and mindful living. Each item is handpicked for its usefulness, durability, and positive impact on your daily life.
Got a question? We’ve gathered answers to our most frequently asked ones, from shipping and returns to product details.
Our goal is to make your shopping experience smooth and stress-free.
What should I do if I haven’t received my order yet?
If your estimated delivery window has passed, don’t worry. Simply reach out to our support team through the Contact Us page.
We’ll immediately check the status with our fulfillment partners and provide an update.
Got a question? We’ve gathered answers to our most frequently asked ones, from shipping and returns to product details.
Our goal is to make your shopping experience smooth and stress-free.
Can I return or exchange an item?
Absolutely. We offer easy returns within 30 days of receiving your order.
If your item arrives damaged, defective, or simply not what you expected, contact us and we’ll help arrange a replacement or refund, no stress, no hassle.
Read our Return & Refund Policy page for full details.
Got a question? We’ve gathered answers to our most frequently asked ones, from shipping and returns to product details.
Our goal is to make your shopping experience smooth and stress-free.
What payment methods do you accept?
We accept all major payment methods, including:
💳 Visa, MasterCard, American Express, PayPal, Apple Pay, and Shopify Payments.
Your information is always protected with secure SSL encryption to keep your purchase safe.
Got a question? We’ve gathered answers to our most frequently asked ones, from shipping and returns to product details.
Our goal is to make your shopping experience smooth and stress-free.
Are there any additional fees (customs or taxes)?
In most cases, the price you see at checkout is the final price.
However, depending on your country’s import regulations, some international orders may be subject to small customs or import fees.
These are not controlled by The Gentle Path Store, but we do our best to minimize such costs wherever possible.
Got a question? We’ve gathered answers to our most frequently asked ones, from shipping and returns to product details.
Our goal is to make your shopping experience smooth and stress-free.
How can I track my order?
Once your order ships, you’ll receive a tracking email with a direct link to monitor its delivery.
You can also use our Track Your Order page, simply enter your tracking number to see real-time updates on your package.
Got a question? We’ve gathered answers to our most frequently asked ones, from shipping and returns to product details.
Our goal is to make your shopping experience smooth and stress-free.
Do you offer discounts or special promotions?
Yes! 🌸 We regularly offer seasonal discounts, flash sales, and exclusive deals for our subscribers.
Join The Gentle Path Community by signing up for our newsletter to receive early access to new arrivals and special offers, straight to your inbox.
Got a question? We’ve gathered answers to our most frequently asked ones, from shipping and returns to product details.
Our goal is to make your shopping experience smooth and stress-free.